Rate requests arrive through the day by email, PDF and spreadsheet, in German, French, Italian and English. A forwarding team reads each one, re-types the shipment details into its own systems, works out a price against current tariffs and surcharges, then writes the answer back to the customer.
That groundwork is repetitive, it is done under time pressure, and it competes with the operational work of moving freight. Kazinga carries out the same steps and presents a drafted quotation for review.
WHAT IT PRODUCES
A drafted quotation in the customer's language, priced on your own tariffs, with any missing or contradictory shipment details flagged for a person to resolve.
HOW IT WORKS
From request to draft.
Kazinga carries out the reading, extraction and pricing steps a forwarding team performs by hand, and stops at the point of approval.
Reads the request
Kazinga takes the request in the format and language it arrived in, whether that is the body of an email, a PDF attachment or a spreadsheet, in German, French, Italian or English.
Extracts the shipment details
Origin and destination, mode, dimensions, weight, timing and terms are separated out as structured fields. Missing or contradictory details are flagged for your team to resolve.
Prices it on your own rates
Pricing follows the forwarder's own rate tables, surcharges and margin rules. Every figure comes from your own tariffs.
Drafts the reply
A quotation is drafted in the language the customer wrote in, in the form the team already uses, ready to be read and corrected before it goes out.
CONTROL AND OPERATION
Approval stays with your team.
Kazinga is configured, tested and operated inside the arrangements a forwarder already has. Responsibility for every quotation stays with your team.
A person approves every quote
Kazinga prepares the quotation and your team approves it before it is sent. The decision and the responsibility for its content stay with you.
It works alongside your existing systems
Kazinga works inside the mailbox and forwarding software your team already uses.
Configured on your tariffs
Each setup is built on the forwarder's own rates, surcharges and margin rules before it handles any live request.
Tested on your own requests
Before daily use, Kazinga is run against requests the forwarder has already answered, so its output can be compared against the team's own work.
YOUR DATA
What happens to your tariffs and customer data.
Your rates, surcharges, margin rules and customer data serve one purpose: preparing your own quotes.
A data processing agreement sets out how they are hosted, processed and retained before any live data is used.
